Delivered the new alarm promptly and when there was a problem with the pendant linking to the main unit they sent a replacement by next day.

First impression setting was excellent. Gives confidence to the user and his family.

Seamless service from start to finish

I was really happy to have found your service online when my aunt fell ill and was discharged from hospital. I lived 30miles away from her and it gave me confidence of she needed anything I would be notified as she was fine before due to gauestro problems and becoming very weak was shockingly given a walking frame. I spoke to someone at LifeConnect named Harry who was absolutely wonderful to sign up with. He was extremely caring over the phone and professional. He gave me all the information I needed and explained things to me clearly, calmly and I felt really assured by him. The telephone could have not been that nice at all but it was. Also when I first tried ordering online it didn’t go through right. I was under so much stress I thought I had ordered it online after midnight.!..LifeConnect24 rang me the next day to ask if I was okay and meant to put an order through for the service. …I was really pleased about that and found them to be really helpful not pushy. It gave me some hope for my aunt during a really stressful, upsetting time. I felt at ease on the phone with Harry at LifeConnect24 and assured during and after our telephone call. I felt I had done something positive. Sadly I will need to cancel now but I just wanted to say thank you and especially to Harry there I spoke to for being so caring and professional.

Very helpful and speedy replacement equipment when a problem arose

Excellent service with prompt delivery

Super fast delivery and easy to set up. It's given my dad and the family great peace of mind. Thank you.

The customer care person called Jos was very helpful and explained the system to me.

Peace of mind.

Easy to order on line really helpfull when I has an issue

Very satisfied, as I sent an email to request the form to initiate my initial set up and received one by return post with a stamped addressed envelope

Very easy set up

Great service.

I was helped through the purchase of my lifeline and was so pleased with the help I received at a difficult time due to the ill health of a family member.

Very quick delivery and great help with setup

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Very pleased and was so easy to set up and they responded very quickly when we tested it x

Excellent product which gives piece of mind to myself and family. Great value for money.

The service has been exceptionally efficient from all staff and the initial setup from Harry was quick, thorough and very reassuring. The equipment is robust and easy to use and the quick response for a mistaken call from my dad was excellent. My dad is very happy with the product and it has given my siblings and I a lot of reassurance after he had a fall.

Very easy to do just plugged it in tested alarm and that was it set up